Petisfaction Wood Pellet Cat Litter is a premium, eco-friendly cat litter made from 100% natural pine wood. It is biodegradable, absorbent, and highly effective in controlling odors, providing a sustainable option for your cat’s litter box.

Yes, our wood pellet cat litter is free from harmful chemicals and fragrances, making it safe for cats with sensitive paws or allergies. It’s a natural,non-toxic product, ensuring your pet’s safety.

Our litter is made from 100% natural pine wood, offering superior odor control and excellent absorption. Unlike traditional clay or silica litters, Petisfaction is biodegradable, making it more environmentally friendly. Plus, it’s virtually dust-free, reducing allergens.

Yes, Petisfaction’s wood pellets are biodegradable and can be flushed down the toilet in small amounts. However, we recommend checking your local plumbing regulations and ensuring you’re only flushing waste and not large amounts of litter.

Store Petisfaction Wood Pellet Cat Litter in a cool, dry place, away from moisture and direct sunlight. Keep the bags sealed to ensure freshness, and avoid storing them in damp areas to maintain their
quality.

Yes! Petisfaction litter works well for cats of all sizes and breeds. Whether your cat is a kitten, senior, or has specific sensitivities, our litter provides a comfortable and safe solution for their litter box needs.

Petisfaction Wood Pellet Cat Litter is priced competitively starting at £14.99 per month, depending on the quantity you need. We offer flexible subscription options to suit your needs and budget.

The subscription service allows you to have Petisfaction Wood Pellet Cat Litter delivered to your door automatically every month. You can choose your preferred quantity and delivery frequency, ensuring you never run out of litter.

Yes! By subscribing, you can save money on each order. We offer a discount for customers who choose the subscription model, and the longer the subscription, the better the savings.

Yes! You can easily modify your subscription, including adjusting the amount of litter or changing your delivery date. Simply log in to your account or contact our customer service team to make changes

No, there are no hidden fees. The price you see for your subscription is the price you pay, with no additional charges. Our aim is to provide transparent pricing to our customers.

Not at all! Petisfaction offers flexible subscription plans with no long-term commitment. You can cancel or adjust your subscription at any time with no penalty.

Delivery is typically within the next working day, excluding weekends and bank holidays, depending on your location. You will receive tracking details once your order has been dispatched, so you can easily track your delivery.

At this time, we only offer deliveries within the UK. However, we are working to expand to international markets, so stay tuned for updates!

All orders are shipped via trusted couriers. Depending on your location, we may use different carriers to ensure fast and secure delivery.

Yes! If you need to adjust the delivery date or address, please contact our customer service team. We’ll do our best to accommodate your request as quickly as possible.

Yes, all subscription orders come with free standard shipping. We want to make your shopping experience as convenient and affordable as possible.

If you're unavailable for delivery, the courier will attempt to re-deliver or leave your package at a nearby safe location. You’ll receive tracking updates and can contact the courier to reschedule if needed.

You can easily cancel your Petisfaction subscription at any time. Just email us at petisfactionltd@gmail.com, and our customer service team will take care of the rest.

No, there is no cancellation fee. You can cancel your subscription at any time with no penalty or hidden charges.

Yes, if you need to pause your subscription for a short period, you can contact our customer service team. We’ll help adjust your plan to meet your needs.

If you cancel your subscription before the next delivery is processed, you won’t be charged for the upcoming month. If you’ve already paid for an upcoming order, we’ll provide a refund for that period.

To update your details, simply log in to your account on our website or contact our support team. We can help you update your payment method, delivery address, and other information.

Yes! You can cancel or modify your subscription during any sale or promotion without losing any discounts. We offer flexible terms to ensure our customers can shop with ease.